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Pathway to Diversion

Our Pathway to Diversion program empowers families  experiencing 

homelessness to avoid the trauma of the shelter system

Our innovative Pathway to Diversion program empowers families experiencing homelessness to avoid the trauma of the shelter system.

In Delaware, 1 in 30 kids experience homelessness each year. There is simply not enough shelter space for all of these families. This is why Family Promise NNCC started “shelter diversion” as a pilot in 2014. As the name suggests, this method “diverts” families from the shelter system by quickly identifying other interventions and housing opportunities. Families who are successfully “diverted” thus free up limited shelter spaces for other families experiencing homelessness.

Our Diversion program seeks to house families within 7-14 days by utilizing social resources and providing families direct assistance to secure housing. Diverting families from the shelter system is a cost effective intervention that acts quickly, thus preventing the trauma and the negative health effects associated with homelessness.

  • In our Pathway to Diversion, we work collaboratively with other providers to identify families who are experiencing homelessness or are imminently (i.e., within days) at risk of becoming homeless. With our Pathway to Diversion, we prevent families who are experiencing homelessness from entering the shelter system by:

    1. Helping them navigate personal resources they have for safe temporary housing — i.e., divert them from the shelter system to someplace safe and secure, albeit temporary, while we work with them on securing housing.​

    2. Helping them secure permanent housing of their own.

    3. Leveraging existing resources in our community to provide an overall effective solution for families that help them resolve their housing crisis and prevent them from entering the shelter system.​

This is a light touch program, and generally assists families who only require a small amount of help to stabilize their situation.

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